FAQs

How far in advance do I have to book?

The earlier the better (3~6 months ahead) to get the best rooms and outdoor activities. 

Can I book last minute?

During your stay in Japan, you might be interested in a last minute trip. Contact me and we'll see if I can arrange it for you. Please note the cancellation policy.

How will we travel in Iwate?

We will generally travel by car.

How many people in a group?

1 (solo) up to 4 people. Over this number, please ask me, and  I'll see if I can arrange it for you.

Can children come along?

Yes. Please let me know the age of your children and I'll think of activities that are safe and suitable for their age range.
Examples: River-side parks with slides, canoeing, very light hiking)

Can I come alone?

Of course! I often travel solo myself.

What if it rains or weather is poor?

Alternate activties will be available. Museums, caves, visiting craftsmen, and driving by waterfalls.

I have some physical limitations, can I still participate in the outdoor activities?

Many of the activities involve easy to moderate levels of physical activity. If you have injuries or limitations, I will make adjustments accordingly. Just let me know!

Wild animals and insects?

Yes. Bug spray is needed in the warmer months. Once in a while, we may spot a bear when driving. We'll usually have bells to warn any that may be nearby when trekking through forest and streams.

What should I wear?

I'll give you suggestions before the trip. Japan is often humid, so breatheable clothes (polyster/nylon blends) and a light-jacket (for air-conditioned rooms) are recommended in the warmer months.

As a general rule of thumb: Spring (t-shirt/super-light jacket), Summer (polyester/cotton blend shirts/shorts, super-light jacket), Fall (light coat or jacket), Winter (inner layers, coat, down jacket)

Other tips?

Get the "Japan Travel - Route Map (Navitime) App
Get a Pocket Wifi rental at the airport
Have some cash ready (smaller shops sometimes only accept cash)

Liability

Hello Inaka will take every precaution necessary to ensure a safe and fun trip for all guests. However, it is up to our guests to act responsibly, not engage in any unnecessary risks (particularly those that may result in bodily harm or death), follow instructions, and respect other persons and property. Any children under the age of 18 requires adult supervision at all times. Hello Inaka will be not held liable for any personal injury, loss of life, or damage/loss of belongings during and after the trip.

Deposit

20% of the trip within 10 days of confirmation. Full amount is due within 2 months of the departure date.

Payment

Debit/credit card payment, Wise (online transfer in any currency), Paypal, and Bank/wire transfer. 

Cancellation

Charges will apply 
60 days or more: deposit amount
59-30 days prior to departure: 30% of the total trip price
29-15 days prior to departure: 50% of total trip price
2 weeks prior to departure: 100% of the total trip price

If you would like to replace a member(s), please let me know.